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HP Recommended
HP Compaq 6005 Pro Microtower PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Whenever I try to log into the HP Support Assistant after opening the app it accepts my login credentials and a few seconds later the app abruptly crashes/closes.  This has been happening on the last several released versions.  I have uninstalled the app and tried both the Windows Store version (currently installed) as well as a direct download of the app from the HP Support website directly.  The resulting crash happens no matter what version I have installed.

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