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I see that for few days now there are updates on my action log in my HP Support Assistant, which show as Skipped, when i have never skipped any updates. It automatically skipped them. Why is this happening and how to get this corrected?
@ranevi Did you know that HPSA redirects application updates based on model-series and is not specific to your computer?
(Basically, the application gets updates based on the entire series, is not specific to your serial number, hence there are certain updates that can be skipped)
Although, if your applications aren't working and the updates are necessary, make sure you download the latest version available for HPSA from the Official HPSA website.
If yes, please follow the below steps to ensure the options are not set to Never :
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.
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Riddle_Decipher I am an HP Employee
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