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‎10-03-2019 10:14 AM

HP Recommended
Product: HP Support Assistant
Operating System: Microsoft Windows 10 (64-bit)

The HP Support Assistant keeps showing the yellow circle as if there's a task or update, everyday and all during the day.  However when I open it up, there's no task waiting nor any updates when I click the check button.  Please assist 😶

Let's help one another.
2 REPLIES 2

‎10-06-2019 05:01 AM

HP Recommended

Hi @sunnie1

 

Welcome to the HP Support Community. 

 

Try re-install the HP Support Assistant - 

 

1) In the search box, type and open "Uninstall a Program".

2) Look for HP Support Assistant.

3) Right click to uninstall.

4) Restart the computer.

5) Install the HP Support Assistant from this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎10-08-2019 02:43 PM

HP Recommended

I uninstalled and reinstalled it and today the yellow circle was back so I've deleted it and not reinstalled it.

Let's help one another.
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