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Ringo17
Level 2
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HP Support Assistant

HP Recommended
HP AIO 22 - c0xx Desktop
Microsoft Windows 10 (64-bit)

My PC is just over one year old - is HP Support Assistant still FREE ?

​AUT VIAM INVENIAM AUT FACIAM
7 REPLIES 7
Fanordi
Level 12
996 991 108 193
Message 2 of 8
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HP Recommended

Hello, in effect HP Support Assistant is always free. You can download the version 9.4.105 here: 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Ringo17
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HP Recommended

The HPSA was installed as new, it shows as an icon on my taskbar.

From what you say It just carries on as normal, no further action by me.

Latest version  given as 8.8.24.33 - I have it.

​AUT VIAM INVENIAM AUT FACIAM
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Fanordi
Level 12
996 991 108 193
Message 4 of 8
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HP Recommended

No, it is normal, you can click on this icon if you want to use it. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Ringo17
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Message 5 of 8
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IMPORTANT Can I totally rely on HPSA to take full care of updating my system components including drivers and BIOS and to notify me when such updates are available.
​AUT VIAM INVENIAM AUT FACIAM
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Fanordi
Level 12
996 991 108 193
Message 6 of 8
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HP Recommended

Hello, you can in effect use HPSA to update your drivers, and in his settings you can activate notification for updates and configure this frequency. 
But I don't recommend to you upgrade the BIOS if you PC works correctly because it is a risked operation and you risk to brick your motherboard. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Ringo17
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HPSA has shown an update for BIOS  twice and I have updated it each time.

I trusted HPSA to know what it is doing  since my PC is an HP computer.

​AUT VIAM INVENIAM AUT FACIAM
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Fanordi
Level 12
996 991 108 193
Message 8 of 8
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HP Recommended

Generally BIOS can be updated with any problem, but it is just a risk. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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