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jpd_az
Level 3
52 36 2 3
Message 1 of 2
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Solved!

HP Sure Sense

HP Recommended
HP ProDesk G5 Desktop Mini
Microsoft Windows 10 (64-bit)

I am setting up a new HP ProDesk G5 Desktop Mini. At one point HP Sure Sense popped up and said that it recognized "onedrive.exe" as a threat and terminated it. I am not a fan of OneDrive but I am concerned about the usefulness of this HP software which would think that a standard piece of Windows 10 software is a threat. Has anyone else seen issues with HP Sure Sense?

JohnD

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jpd_az
Author
Level 3
52 36 2 3
Message 2 of 2
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HP Recommended

I ended up uninstalling both Sure Sense as well as Sure Click. I have reservations about both. When I called HP about this, the support person wanted to get on my system. I downloaded the LogMeIn app. When I tried to run it, Sure Sense blocked that as well, so I decided it would be better to get rid of it.

JohnD

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jpd_az
Author
Level 3
52 36 2 3
Message 2 of 2
Flag Post
HP Recommended

I ended up uninstalling both Sure Sense as well as Sure Click. I have reservations about both. When I called HP about this, the support person wanted to get on my system. I downloaded the LogMeIn app. When I tried to run it, Sure Sense blocked that as well, so I decided it would be better to get rid of it.

JohnD

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