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‎12-11-2019 02:22 PM

HP Recommended
Product: HP ProDesk G5 Desktop Mini
Operating System: Microsoft Windows 10 (64-bit)

I am setting up a new HP ProDesk G5 Desktop Mini. At one point HP Sure Sense popped up and said that it recognized "onedrive.exe" as a threat and terminated it. I am not a fan of OneDrive but I am concerned about the usefulness of this HP software which would think that a standard piece of Windows 10 software is a threat. Has anyone else seen issues with HP Sure Sense?

JohnD

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2019 12:59 AM

HP Recommended

I ended up uninstalling both Sure Sense as well as Sure Click. I have reservations about both. When I called HP about this, the support person wanted to get on my system. I downloaded the LogMeIn app. When I tried to run it, Sure Sense blocked that as well, so I decided it would be better to get rid of it.

JohnD

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1 REPLY 1

‎12-13-2019 12:59 AM

HP Recommended

I ended up uninstalling both Sure Sense as well as Sure Click. I have reservations about both. When I called HP about this, the support person wanted to get on my system. I downloaded the LogMeIn app. When I tried to run it, Sure Sense blocked that as well, so I decided it would be better to get rid of it.

JohnD

Was this reply helpful? Yes No
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