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- HP - USB - 12/10/2018 12:00:00 AM - 49.0.4411.18331 installa...

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1 REPLY 1
02-17-2025 10:17 AM
Hi @Mantueee49
It is a fake Microsoft driver is not for your laptop, this is because you may have installed an old HP printer or have had it installed and did not remove the drivers.
You can also hide the update by following the steps in this link
How to Hide (and Show) Updates on Windows 11 and 10
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