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HP Recommended

My HP Z620 shows error after booting when I install a new HDD: 932 warning one of the qpi links is not operating

I have W10 64 b. running on it

It was fine until I added this second drive.

Boot drive is a SSD, the newly added one is a HDD of 4TB

(Western Digital WD40EZRX)

 

Is this a more common problem? I see several threads that all have different attempts at solving it but mostly it seems to

point to bad connections or failed cpu's? If so, it kind of odd that it shows when introducing a new piece of hardware.

Als, the newly added drive is not visible in windows but it does show in device manager?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Somehow I got an extra HDD visible in disk manager and could perform formatting it.

After that problems started to occur again, when the system restarts, it gives an error that windows cannot boot and must be repaired. Only when I disconnect the extra HDD (the third in place after C and D), windows starts up again.

 

But the BIOS screen has changed as well

Could someone guide me in correctly setting up the BIOS, I suspect it being not set right and / or corrupted

 

Booting with added third HDD in sata port on motherboard I get 0xc000000f error code at startup with repair message

 

EDIT: error is gone and system boots normal now, this problem is solved

View solution in original post

2 REPLIES 2
HP Recommended

Went on a search and took the CPU's out to inspect. Nothing to see, checked for loose pins in the connectors but nothing.

Put it back together and now at this first startup the 932 error is gone but replaced by 2 new ones; the fan errors 517 and another. Both of them are spinning though.

Did notice that the thermal compound on the CPU's are looking like clay, when I took the first one out, pieces fell off and it was kind of hard. Elsewhere on the net I stumbled upon someone's post where he writes that he noticed that it had an oily kind of substance in the old thermal compound that leaked out over his CPU connectors. He cleaned it several times by soaking it with alcohol and blowing it out. His strange errors disappeared afterwards. maybe worth a try

 

Second drive that was installed, the HDD is still not visible in windows but is in the taskmanager. So that remained an issue 😞

HP Recommended

Somehow I got an extra HDD visible in disk manager and could perform formatting it.

After that problems started to occur again, when the system restarts, it gives an error that windows cannot boot and must be repaired. Only when I disconnect the extra HDD (the third in place after C and D), windows starts up again.

 

But the BIOS screen has changed as well

Could someone guide me in correctly setting up the BIOS, I suspect it being not set right and / or corrupted

 

Booting with added third HDD in sata port on motherboard I get 0xc000000f error code at startup with repair message

 

EDIT: error is gone and system boots normal now, this problem is solved

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