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‎10-23-2024 07:57 AM

HP Recommended
Product: HP Z840 Base Model Workstation

I have 2 desktop Win 10   PCs, an HP Z840 and an old Dell. Both have Bluetooth activated (blue icon present in taskbar).

On HP Z840, when I  turn on my bluetooth headphone  and search for BT devices it is not found on the apparatus list , whereas the Dell finds and connects it.

 

When I search for bluetoothdevices in "Apparatus and Bluetooth" , my headphone shows up but fails to connect (no reaction from device).

It is also absent in the apparatus list.

What is wrong, and who can help me ??

 

Regards,  Hans de Bree

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