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- HP Community
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- HP mouse 200

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08-20-2023 03:17 PM
Probably a simple question but driving me insane. My HP wireless mouse 200 is not working. Was running slow so I changed the battery and turned it back on and hit the connect button but nothing is happening. No light. It is showing up in my device list but I don't know what else to do.
I thought I might have installed the batteries wrong so I did it in every combination and even watched a video to be sure.
I seem to remember having a mouse that had to be plugged in, turned on, connection on in some odd specific order. Anyone know what order. I tried to look up a manual but just got an outline and no real instructions.
Help.
08-23-2023 12:04 PM
@why_itsme
Welcome to the HP support community.
I understand that you are having issues with the wireless mouse, I am glad to assist you.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee