HP support assistant

[farzad1973]

I update my HP assistant support and unfortunately not install corrected and make some problems in my laptop such as office software not working and ...

my windows update not working

please help me to solve this problems

BR

H.A.

[Echo_Lake]

@farzad1973

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

To correct this error, uninstall HP Support Assistant, and then install the latest version from the HP Support Assistant website:

1. Uninstall the HP Support Assistant using the following steps:

   1. In Windows, search for and open Change or remove a program.

   2. On the Programs and Features window, select HP Support Assistant, then click the Uninstall button.

   3. Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.

   4. Restart the computer to complete the process. 

      Note: If HP Support Assistant is not listed or does not uninstall correctly, install the latest HP Support Assistant version without uninstalling the old version. After HP Support Assistant is installed and working, repeat the uninstall steps.

2. When the uninstall process is complete, open a web browser, and go to the HP Support Assistant website.

   Follow these steps to download HP Support Assistant:

3. Click Download HP Support Assistant.

4. When the download box displays at the bottom of the screen, click Save.

5. When the download completes, click Run, and then follow the on-screen instructions.

   This might take a few minutes to complete.

6. If HP Support Assistant is working correctly, you are done.

7. When the installation completes, select Yes, then click Finish to restart the system.

   When the system restarts, the HP Support Assistant  icon displays on the task bar.

8. Click the HP Support Assistant  icon to open the application.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.