HP support assistant

[SOM777]

How to remove product know longer have

[Dragon-Fur]

@SOM777 

Welcome to the HP English Community --

What seems like "a long time ago" there were two flavors of the HP Support Assistant.

The original was a full software version type.

The newer version(s) are all an application type.

The original "legacy" versions (at least 8.x and older) included a way to remove devices in HPSA Settings.

The application versions might lack this control.

Instead, sign into your HP Account Dashboard and remove an unwanted device.

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Account Dashboard

Select Printers > In Section Printer Options > Click Invite Users / Print Anywhere / Remove Printer

HP_Account_Dashboard_7

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HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"