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- HP Community
- Desktops
- Desktop Software and How To Questions
- HP website won't accept my serial number for my printer

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12-31-2023 03:27 AM
Hi @MrSpock1,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with registering your printer and may need advance support as you are not able to find your printer information online.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee