HPSA

[olliebollie]

Hello dear forummembers,

I have HPSA installed but it was a stupid idea to delete my HP 750-014nb in my profile.  By no means I can add my machine again in my profile.  I uninstalled the HPSA and reinstalled it hoping to add my machine again. HPSA cannot find this machine to add.  How should I proceed now, if anyone can give me a hint to fix this I would be very gratefull.  Thank you very much.

[Dragon-Fur · Accepted solution]

@olliebollie

Try / Consider

• Remove (uninstall) the HPSA - remove also (when asked) the profile / personal data.
• Install a fresh version of the program.
• Check for any difference.
• Read documents on How-to / Troubleshooting for more information.

Details

Control Panel > icon view > Programs and Features >

Scroll down, find, Uninstall the HP Support Assistant

After the uninstall is completed, Restart the computer and log in

NOTE:

When / If asked whether you want to save any of the presets / personal HPSA information, respond to have any (personal) data associated with the program removed along with the HPSA software.

Download and Save

HP Support Assistant

• If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.

• After the software is installed:  Restart the computer and log in

Help for HPSA:

HP PCs - Using HP Support Assistant (Windows 10, 8, 7)

HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎

Reference

Device Homepage

Drivers / Software and BIOS, Videos, Advisories, How-to, Troubleshooting, Manuals, Product Information, more

HP ENVY Desktop - 750-014nb (ENERGY STAR)

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