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- How do I activate the 25 GB lifetime cloud storage from (BOX...

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04-08-2016 07:38 AM
I purchased a HP 110-243WB desk top PC . How do I activate the 25 GB lifetime cloud storage from (BOX) that came with the computer ?
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04-15-2016 09:35 PM
04-09-2016 08:54 PM
Wilspeak, welcome to the forum.
I suggest that you contact HP Customer Support for help. They will be able to tell you everything that you need to do.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-15-2016 02:58 AM
Mr. Old_Geekster, I called HP customer support and the guy that I was speaking to was in India, anyaway he had no idea what I was talikng about and told me to go to Walmart where I brought from because Walmart put that sicker on the HP boxes which I dont believe one bit . When I went to Walmart they told me that to contact HP. Is there a way That I can email HP with this issue ? I couldnt find a email address for HP.
04-15-2016 12:21 PM - edited 04-15-2016 12:38 PM
Thank you for the additional information.
@wilspeak wrote:Mr. Old_Geekster, I called HP customer support and the guy that I was speaking to was in India, anyaway he had no idea what I was talikng about and told me to go to Walmart where I brought from because Walmart put that sicker on the HP boxes which I dont believe one bit. I can't tell you who added the sticker, but I do know that many of the computers sold by big-box stores like Walmart are made to their specifications and have value-added software on them. This allows them to give you a better deal at a less expensive price. HP adds these offers to their computers at the request of the businesses. So, HP doesn't normally have information about them. I suggest that you go to www.box.com to see what they can do to help you. They will know if the promotion is still available.
When I went to Walmart they told me that to contact HP. Is there a way That I can email HP with this issue? I couldnt find a email address for HP. No, there is no email address that you can use for support.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-17-2016 06:52 PM
BOX contacted me with this >>>>> "Thisis Box User Services. Box User, beforewe can apply the 25GB storage onto your existing account, please sendus a screenshot of the what the promotional offer looks like on yourend, a screenshot that will highlight your eligibility to get the25GB storage space. Upon receipt, we'll take immediate action.' <<<<< I responded with a picture of the HP computer box and the receipt from walmart.
04-17-2016 06:53 PM
BOX contacted me with this >>>>> "Thisis Box User Services. Box User, beforewe can apply the 25GB storage onto your existing account, please sendus a screenshot of the what the promotional offer looks like on yourend, a screenshot that will highlight your eligibility to get the25GB storage space. Upon receipt, we'll take immediate action.' <<<<< I responded with a picture of the HP computer box and the receipt from walmart.