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HP Recommended
Microsoft Windows 11

I’ve been trying to leave the HP PC Hardware diagnostics UEFI screen for about 5 hours how do I leave the screen please help

1 REPLY 1
HP Recommended

Hi @Jj2641,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To exit the HP PC Hardware Diagnostics UEFI screen, you can typically do one of the following:

Use the keyboard: Press the Esc (Escape) key or the F10 key to exit the diagnostics and return to the main menu.

 

Restart the computer: If the keyboard commands don't work, you can try restarting your HP PC. Once it restarts, it should exit the diagnostics automatically.

 

If you've been experiencing issues for 5 hours, and the above steps haven't worked, it might indicate a more serious problem with your computer. In that case, you may need to contact HP phone support for further assistance.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
my testing
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