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HP Recommended
HP Omni 120 All - In - One PC Series

I want to factory reset my computer and I’m not sure how to. 

1 REPLY 1
HP Recommended

@Makayla03 

When rebooting the PC, press the Esc key repeatedly until you see the HP Startup Menu.

Then, select the option to do a factory reset on the PC.

If this works, it will take 2-3 hours (or more) to complete.

When finished and your PC reboots, you will have to do setup all over again.



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