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HP Recommended
HP EliteBook x360 1040 G5 Base Model Notebook PC
Microsoft Windows 11

It has been gifted down to me by a relative but there is a domain admin how do I get rid of everything and do a clean wipe so I can add my email and make myself the domain admin or the only one who can use the laptop

1 REPLY 1
HP Recommended

Hi:

 

Use the HP cloud recovery client utility to create a bootable USB drive that you can use to factory reset the notebook.

 

Here is the link to the file download:

 

HP EliteBook x360 1040 G5 Notebook PC Software and Driver Details

 

Here is the info link for how to use the utility:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Customer Sup...

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