• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

And you can't select the G:\ drive when it shows up?

 

Like I wrote earlier, I won't be able to help you with why the Gigabyte utility isn't working.

 

Try the other option I posted.

HP Recommended

How come it gets detected after switching to an empty usb?

 

Photo Jul 23, 6 54 05 PM.jpg

HP Recommended

I can select the g drive when I switch to an empty usb stick that I just bought from the store but aint I supposed to insert the usb drive that has the windows 7 setup files?

HP Recommended

Another question.

How is it that the computer detect the 7 setup from the red usb on that 2.0 drive on the picture but it cannot detect the keyboard on the other 2.0 slot?

 

Photo Jul 22, 7 48 26 PM.jpg

HP Recommended

That I wouldn't know.

 

Can you get a USB hub and plug all 3 devices into it where the W7 USB installer is detected?

 

The KB/Mouse and W7 USB flash drive.

 

You may be able to get it to work that way.

HP Recommended

OK got windows 7 installed. Had to inject the usb drivers for each of the 4 editions.

 

Now that I got it installed, can I download drivers for windows 7? The computer came with windows 10.

 

HP Recommended

OK, great.

 

Now that you got past that roadblock, see if these drivers work for you...

 

Chipset installation utility.  Download, unzip and run the setup application and restart the PC.

 

https://downloadcenter.intel.com/download/28182/Chipset-INF-Utility?product=1145

 

Graphics:  Select the 64 bit file, install and restart the PC

 

https://downloadcenter.intel.com/download/28662/Intel-Graphics-Driver-for-Windows-15-40-?product=872...

 

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet:  Download, unzip and run the setup application from the W7 driver file at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

SD card reader:  Download, unzip and run the setup application from the 1st file listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

USB3:  This is optional if the USB 3 port is working.  It is just the latest driver.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

Wifi:

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running Windows

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

 

I think that's all of them.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.