• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Victus by HP 15L Gaming Desktop PC TG02-0000a (4H509AV)
Microsoft Windows 11

My HP PC has been displaying third-party sponsored advertisements through HP “Featured Offer,” despite both “HP” and “System Notifications” already being turned OFF in Windows notification settings.

 

I traced one of these sponsored popups in Task Manager to:

System Notifications → HP Featured Offer

The executable is:

C:\Program Files\HP\HP Media Network\HPMediaNetwork.exe

 

The executable’s Properties identify it as System Notifications, version 4.2.3.0, Copyright HP Development, with the original filename HPMediaNetwork.exe.

 

HP Media Network/System Notifications does not appear as an uninstallable application in either Windows Settings → Installed Apps or Control Panel → Programs and Features.

 

I do not want HP Featured Offers, advertising, promotional notifications, telemetry, or other optional HP software running on this computer.😩

 

What is HP’s supported procedure for permanently uninstalling HP Media Network / System Notifications / Featured Offers?

 

I am specifically looking for removal instructions, not instructions for disabling Windows notifications, since those notifications were already disabled when the sponsored advertisement appeared.

 

I would also appreciate information about which HP components can be safely removed while retaining only hardware-essential drivers and functionality.

2 REPLIES 2
HP Recommended

I got the below from HP's SupportGPT. However, try running MRT from the windows search bar as some 3rd party apps may not actually be hp related.  Also. this advice here might be better than the below.

How to reduce or disable HP “Featured Offer” ads when HP notifications are already off

Based on the information available, the only controls described for Windows notifications are the standard Windows 11 notification settings. You’ve already turned off “HP” and “System Notifications” there, but “Featured Offer” seems to be using a different HP mechanism that is not covered in the provided material.

From the context data, I can only outline what is documented:

  1. Verify global Windows notification settings
    • Open Settings (Windows icon → gear icon).
    • Go to System > Notifications.
    • Turn Notifications off entirely, or leave it on and:
      • Make sure HP and any HP-related entries are toggled Off under Notifications from apps and other senders.
      • Optionally enable Do not disturb if you want to suppress pop‑ups while still collecting them in the notification center.

The context does not include any HP‑specific steps or tools for disabling “Featured Offer” itself (for example, HP software settings, HP Support Assistant options, or OEM‑level ad configuration), so I cannot give an HP‑specific resolution beyond the general Windows notification controls above.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks — this confirms the issue I’m trying to solve. The usual Windows notification settings are already disabled, but HP Featured Offer is still able to display sponsored advertisements.


I traced the advertisement in Task Manager to HPMediaNetwork.exe, located in C:\Program Files\HP\HP Media Network. The file identifies itself as HP “System Notifications,” version 4.2.3.0. Ending that process removed the advertisement.


However, HP Media Network / System Notifications does not appear in Installed Apps or Programs and Features, so there is no obvious way for the owner of the computer to uninstall it.


What I’m looking for is the supported removal method for HPMediaNetwork.exe / HP Media Network / System Notifications — not instructions for suppressing Windows notifications.


Does anyone know how this HP component is actually installed and how it can be permanently removed?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->