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HP Recommended
HP ENVY Desktop PC TPE01-2000i (1K4E9AV)
Microsoft Windows 11

I purchased an HP Envy  Desktop PC about a year ago. After purchasing it I started to get these popups asking to purchase a warranty extension. I say demanding, because although I always clicked on the link that said, "No thanks, not interested", 

 

The original warranty has, as I've been notified MANY TIMES OVER AND OVER AGAIN, ended on 6/17/2022. 

 

HOW DO I STOP THIS ?????????????????????????????????????????????????

 

Screenshot 2022-07-01 191231.png

3 REPLIES 3
HP Recommended

Hi

It's normally very very simple
you open hp support assistant, you click on the settings cogwheel
Click on more settings, and you uncheck everything you see
or uninstall the program if you don't need it

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I have tried that before. More than once. It does NOT stop it.

 

I have even uninstalled the HP Assistant, because I read elsewhere that it was supposed to stop this continuous harassment. That didn't work, either.

HP Recommended

Curious, because that's what I did, and no longer bored
the reminder being linked to hp support assistant, if uninstalled, then I don't see how it can continue, unless it's with another HP app..
Send me a screenshot of your settings in hp support assistant

As a last resort, you will have to check in the scheduled tasks, and delete the reminders that may be related here

garantie  hpsa.gif

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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