-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- How to change the resolution using HP app

Create an account on the HP Community to personalize your profile and ask a question
04-11-2025 01:27 PM
Hello, recently i have formatted my entire PC using USB. i have reinstalled all the drivers etc and bios as instructed my pc works perfectly fine.
However, ive been trying to change the resolution of my pc, but i cant because i dont know which app to use.
I have tried to use the HP display Center, but that doesnt work.
i know you can change the resolution using windows, but i want to have the resolution stretched.
Does anybody know a fix for this?
thanks;
Solved! Go to Solution.
Accepted Solutions
04-13-2025 08:01 AM
Hi @vipperrss
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
To achieve a stretched resolution on your HP ENVY All-in-One - 27-b238nb, here are some steps you can follow:
Change Resolution Using Windows Settings:
- Right-click on the desktop and select Display Settings.
- Scroll down to Display Resolution and choose the resolution you want.
- If you want a stretched resolution, select a lower resolution than your monitor's native resolution. This will stretch the display to fit the screen.
Adjust Aspect Ratio in Graphics Settings:
- Open the Intel Graphics Command Center or AMD Radeon Software, depending on your GPU.
- Navigate to the Display Settings section and look for options like Scaling Mode or Aspect Ratio.
- Select Stretch or Full Screen to achieve the stretched resolution.
Check HP Display Center:
- If the HP Display Center isn’t working, ensure it’s updated to the latest version.
- Reinstall the app from the HP Support page if necessary.
Update Graphics Drivers:
- Visit the HP Support page or your GPU manufacturer’s website to download the latest graphics drivers.
- Updated drivers can unlock additional resolution and scaling options.
Let me know how it goes or if you need further assistance! 😊
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
04-13-2025 08:01 AM
Hi @vipperrss
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
To achieve a stretched resolution on your HP ENVY All-in-One - 27-b238nb, here are some steps you can follow:
Change Resolution Using Windows Settings:
- Right-click on the desktop and select Display Settings.
- Scroll down to Display Resolution and choose the resolution you want.
- If you want a stretched resolution, select a lower resolution than your monitor's native resolution. This will stretch the display to fit the screen.
Adjust Aspect Ratio in Graphics Settings:
- Open the Intel Graphics Command Center or AMD Radeon Software, depending on your GPU.
- Navigate to the Display Settings section and look for options like Scaling Mode or Aspect Ratio.
- Select Stretch or Full Screen to achieve the stretched resolution.
Check HP Display Center:
- If the HP Display Center isn’t working, ensure it’s updated to the latest version.
- Reinstall the app from the HP Support page if necessary.
Update Graphics Drivers:
- Visit the HP Support page or your GPU manufacturer’s website to download the latest graphics drivers.
- Updated drivers can unlock additional resolution and scaling options.
Let me know how it goes or if you need further assistance! 😊
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
04-14-2025 06:25 AM
That's fantastic to hear! I'm so glad the Intel Graphics Command Center worked for you—it's a handy tool for adjusting display settings.
If you need help with anything else or have more tweaks you'd like to make, feel free to reach out.
Keep that screen looking sharp! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.