cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
corals1
New member
1 0 0 0
Message 1 of 2
317
Flag Post

How to disable capacitive controls on an AIO Compaq Elite 8300

‎12-03-2018 09:19 PM

HP Recommended
Product: HP Compaq Elite 8300
Operating System: Microsoft Windows 8 (64-bit)

Hello, I'm having a problem with the machine where the front controll "buttons" are not responding correctly turning up and down the volume and brightness at randmom. I want to disable them to stop that from happening but I cant find how. From what I have read there must be a registry key to do it (since one is used to enable them) but i dont know which key or where it is stored.

 

TIA and sorry for my english.

1 REPLY 1
NailnHammer
Level 1
12 10 0 0
Message 2 of 2
Flag Post

‎04-03-2019 12:00 PM

HP Recommended

You cannot do this from the BIOS setup. To see exactly what you can control from the BIOS setup reference the Illustrated Parts & Service Map for the Compaq Elite 8300 AIO. I have diabled the touchsceen feature, but I had to do this by opening the chassis and disconnecting the cables there are several small PCB's that support this feature.

 

I would try and get rid of that Windows 8 operating system. Updating to Windows 10 might solve your control problem with a more advanced driver.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation