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‎12-03-2018 09:19 PM

HP Recommended
Product: HP Compaq Elite 8300
Operating System: Microsoft Windows 8 (64-bit)

Hello, I'm having a problem with the machine where the front controll "buttons" are not responding correctly turning up and down the volume and brightness at randmom. I want to disable them to stop that from happening but I cant find how. From what I have read there must be a registry key to do it (since one is used to enable them) but i dont know which key or where it is stored.

 

TIA and sorry for my english.

1 REPLY 1

‎04-03-2019 12:00 PM

HP Recommended

You cannot do this from the BIOS setup. To see exactly what you can control from the BIOS setup reference the Illustrated Parts & Service Map for the Compaq Elite 8300 AIO. I have diabled the touchsceen feature, but I had to do this by opening the chassis and disconnecting the cables there are several small PCB's that support this feature.

 

I would try and get rid of that Windows 8 operating system. Updating to Windows 10 might solve your control problem with a more advanced driver.

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