Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

How to disable capacitive controls on an AIO Compaq Elite 8300

HP Recommended
HP Compaq Elite 8300
Microsoft Windows 8 (64-bit)

Hello, I'm having a problem with the machine where the front controll "buttons" are not responding correctly turning up and down the volume and brightness at randmom. I want to disable them to stop that from happening but I cant find how. From what I have read there must be a registry key to do it (since one is used to enable them) but i dont know which key or where it is stored.


TIA and sorry for my english.

Level 1
12 10 0 0
Message 2 of 2
Flag Post
HP Recommended

You cannot do this from the BIOS setup. To see exactly what you can control from the BIOS setup reference the Illustrated Parts & Service Map for the Compaq Elite 8300 AIO. I have diabled the touchsceen feature, but I had to do this by opening the chassis and disconnecting the cables there are several small PCB's that support this feature.


I would try and get rid of that Windows 8 operating system. Updating to Windows 10 might solve your control problem with a more advanced driver.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation