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alexhightower1
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How to fix error code 0x80070570

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Hp 19-2113w All In One Desktop
Microsoft Windows 8.1 (32-bit)

Whenever i try to transfer files via the usb drive, or attempt to move files from the computer to the trash bin i get this message. Error 0x80070570: The file or directory is corrupted and unreadable.

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MKazi
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@alexhightower1

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP 19-2113w All-in-One Desktop PC. I read that when you try to transfer files via the USB drive or attempt to move from the computer to the trash bin, an error code: 0x80070570 appears. Not worry, I'll do my best to help you. 

 

For better clarity and to assist you better I would require more information regarding this:

  • Is the computer able to read the contents of the USB drive?
  • Does this error appear only while transferring files & moving the files to the trash bin?
  • Did any software changes or updates happen post which this issue may have started?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

If the issue still persists then let us perform a Windows refresh (repair). This will not delete your data. 

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know how it goes. All the best! 🙂

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vijay4341
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i am using hp pen drive. when i transferring data to my hp pen drive it is corrupt. and the disply shows error... code - 0x80070570: what is this probleam ?? please guide.... my contact no [Personal Information Removed]

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kevin-t
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Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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