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‎06-24-2023 05:22 AM - edited ‎06-24-2023 05:26 AM

HP Recommended
Product: HP Pavilion AiO PC 27-ca2000i (6L7D8AV)

I have pulled all my photos from my Iphone but find that because Windows 11 does not have these codecs (the HEIC and HEVC extensions), they will not display in full resolution. Can anyone help me to find the required extensions AND install them so that they will work from within the Photo App

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‎06-24-2023 07:41 AM

HP Recommended

You are very welcome.  Allot of the pages that came up were old and no longer ares supported.

Going to the Microsoft store is the safest, also.


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View solution in original post

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4 REPLIES 4

‎06-24-2023 05:43 AM

HP Recommended

Those extensions are available from the Microsoft store, but are not free.  It costs $0.99 for each one.  There was a time when there was a workaround to get them for free but M$ has removed that path.  A third party app can do it but many recommend the Microsoft store approach.  Here is a guide

https://www.thetechedvocate.org/how-to-install-hevc-and-heic-codecs-on-windows-11/


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‎06-24-2023 05:51 AM

HP Recommended

Thank you so much for a very prompt response. I have been searching for ages but there are so many different ones I needed more detail. 

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‎06-24-2023 07:41 AM

HP Recommended

You are very welcome.  Allot of the pages that came up were old and no longer ares supported.

Going to the Microsoft store is the safest, also.


I'm not an HP employee.
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1 person found this reply helpful
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‎06-24-2023 01:04 PM

HP Recommended

Once again thank you so much. Problem solved.

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