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HP Recommended
HP ENVY 700-210xt CTO Desktop PC
Microsoft Windows 11

I have a HP ENVY 700-210xt CTO Desktop PC, the hard disk was broken recently. If I replace it with a new one, is it possible to install Win 10/11 with all required drivers ?
Does HP has any guide on how to do it ?

26 REPLIES 26
HP Recommended

Hi:

 

Your PC is not supported by HP for W10.

 

I looked up the hardware specs and don't see any reason why it couldn't run W10.

 

What I recommend you do is to first install Windows 8.1.

 

You can download the ISO file from the link below.  You want the plain W8.1 64-bit ISO file.

 

Download Windows 8.1 Disc Image (ISO File) (microsoft.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a free utility such as Rufus for this.

 

Rufus - Create bootable USB drives the easy way

 

After you install W8.1 you can install the drivers and available software from your notebook's support page.

 

HP ENVY 700-210xt CTO Desktop PC Software and Driver Downloads | HP® Customer Support

 

After you do that, you can upgrade to W10 for free by making a bootable USB installation flash drive with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

Do not boot from the USB flash drive.

 

Open the drive in Windows explorer and double click to run the setup.exe file and the upgrade process to W10 will begin.

 

There should only be one driver you need to install after the upgrade has completed, and that would be the audio driver for W10.

 

Tempo High-Definition Audio Driver (Original IDT)

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

Your PC is not supported by Microsoft for Windows 11 because the processor it has does not meet the W11 Intel processor requirements.

 

Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs

 

You would be able to upgrade to W11 from W10 for free as well, but you will need to use one of the several W11 hardware check bypass methods to upgrade to W11.

 

After you get W10 installed and confirm that it is working correctly, let me know if you want to upgrade to W11 and I will give you what I found to be the easiest way to do that.

HP Recommended

Thanks Paul_Tikkanen.

First of all, I have to buy a hard drive, then will try to install and upgrade Windows and other required drivers based on your recommendation.

HP Recommended

You're very welcome.

HP Recommended

Hi ,

I followed the instruction, transferred OS file to USB and replaced old hard disk with new one. But it shows ‘Boot Device Not Found’ when I was using that USB to boot. What I did is right? What I missed?

HP Recommended

Hi:

 

If you downloaded the W8.1 ISO file, did you use the Microsoft tool I attached or Rufus to transfer the ISO file to the USB flash drive so that it is bootable.

 

You just can't copy and paste the ISO file to the USB flash drive.

 

If so, when you went to boot from the USB flash drive, did you first power on the PC, press/tap the ESC key to get the menu of options, select the F9 boot options menu, select the EFI USB diskette on key/USB hard drive and press the Enter key.

 

The PC will not automatically boot from the flash drive.

 

You have to tell it to do that.

 

 

HP Recommended

Yes, I tried that. But "EFI USB diskette on key/USB hard drive" is not listed as boot device. It only lists:

UEFI Boot Sources

     UEFI: IPV4 Realtek PCIe GBE Family Controller

     UEFI: IPV6 Realtek PCIe GBE Family Controller

Legacy Boot Sources

 

Nothing listed under 'Legacy Boot Sources'

Does that mean USB cannot be used to boot this desktop ?

HP Recommended

Hi:

 

Go into the BIOS using the same opening procedure ESC key and instead of F9, select the F10 setup option and press the enter key.

 

Disable secure boot and enable Legacy mode.  Save the settings and exit the BIOS.

 

Restart the PC, Esc key, F9 boot options menu and you should now see two sets of boot options--EFI and Legacy.


Select the EFI USB flash drive and press the Enter key.

 

Hopefully that will work.

 

See this link for the typical way to change those BIOS settings...

 

HP Desktop PCs - Computer Does not Start After Installing a Video Card (Windows 10, 😎 | HP® Custome...

 

 

 

HP Recommended

Thanks for the instruction.

Unfortunately it shows boot devices as below after I enabled 'Legacy Boot Source':

UEFI Boot Sources

Legacy Boot Sources

     ATAPI CD/DVD Drive

            SATA2

      Hard Drive

            SATA0

            IS817 innostor

      Network Controller ( Realtek PXE B03 D00)

 

Does that mean only CD/DVD Drive can be used to boot ?

Currently I have no Desktop or laptop with writable CD/DVD drive.

Any other possible solution ?

HP Recommended

What happens if you go back into the BIOS and disable legacy mode but also leave secure boot disabled?

 

Do you get a list of EFI Boot devices that way?

 

BTW, the IS817 innostor is the USB installation flash drive with Windows 8.1 on it.

 

So, you would select that and press the enter key, but see if that device shows up in the list of EFI boot devices after you disable Legacy mode and leave secure boot disabled.

 

If it does, that is what you want to select.

 

You really want to install Windows in EFI mode if you can.

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