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‎10-13-2023 10:12 PM

HP Recommended
Product: HP All-in-One - 20-c013w (ENERGY STAR)
Operating System: Microsoft Windows 11

When I power on my all-in-one desktop HP computer and it goes to the log in screen, I cannot remember my password or pin for me to log in and I was wondering if there was a way to either factory reset it so it is like new again or if there was a way to get logged into my computer since I cannot remember my password or pin?

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1 person had the same question
1 REPLY 1

‎10-18-2023 10:20 AM

HP Recommended

The Rules of Participation  we agreed to when joining the Forum prohibit any help with an issue like yours.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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