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‎01-07-2018 07:38 AM

HP Recommended
Product: HP ENVY Recline 27-k000 TouchSmart All-in-One Desktop PC series
Operating System: Microsoft Windows 10 (64-bit)

Need to clean fan but canno't remove rear cover. I can loosen the two screws but when I attempt to loosen cover the clips will not budge. Is there a special tool to loosen the cover?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2018 11:39 AM

HP Recommended

@pupadorn,

Grasping the back cover, your flexing outward away from the seam.  A putty knife (thin blade) can be used to gently pry the back cover outward and away.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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6 REPLIES 6

‎01-07-2018 08:48 AM - edited ‎01-07-2018 08:48 AM

HP Recommended

Check out the following remove and replace videos.

 

In the media library, click on Rear Cover on the left side to start the video.

https://h20574.www2.hp.com/results.htm?SID=5436977&MEID=12B63162-517B-490E-8897-FA6BBE09472E


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎01-07-2018 09:51 AM

HP Recommended

Thanks for the reply. I have watched that video many times but I am not able to remove cover as easily as they show. I removed the 2 screws but when I attempt to remove the cover I canno't un snap the tabs without feeling that I will break the cover.  Is there any type of tool that would make it easier to pry open the tabs along the sides?, or there a trick that I am missing? 

Thanks

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‎01-12-2018 11:39 AM

HP Recommended

@pupadorn,

Grasping the back cover, your flexing outward away from the seam.  A putty knife (thin blade) can be used to gently pry the back cover outward and away.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎01-12-2018 01:05 PM

HP Recommended

Thanks for the reply and recomendation using the putty knife. I have tried svrl times applying pressure around the cover but with no luck. I do not want to break the cover. I give the knifi a try.

 

Thanks

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‎01-13-2018 03:00 AM - edited ‎01-13-2018 03:02 AM

HP Recommended

@pupadorn

 

It would be better to use a large spudger tool to remove the cover.

 

Spudgers are made of plastic to avoid damaging covers on mobile phones and other electronic equipment. 

 

Plastic Spudger 

https://www.google.nl/search?q=plastic+spudger&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&ei=FB...

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎01-13-2018 07:29 AM

HP Recommended

Thanks Iwill need to obtain one

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