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‎05-20-2018 09:19 PM

HP Recommended
Product: Envy 750-624
Operating System: Microsoft Windows 10 (64-bit)

I need to have at least one USB port powered off while the computer in in sleep mode.  They currently remain powered on after entering sleep mode. I made sure the Device Manager "allow the computer to turn off this device to save power" setting is correctly set and power remains on while sleeping. I can't see anything obvious in BIOS settings. How do I do this?

1 person had the same question
4 REPLIES 4

‎05-20-2018 10:16 PM

HP Recommended

@MH62

 

Your machine is a desktop, its specs

 

     https://support.hp.com/au-en/document/c05792870

 

Normally this option is for laptops/notebooks to save batteries. I don't know what is the reason behind but please try

 

   https://www.top-password.com/blog/set-windows-to-power-on-off-usb-devices-in-sleep-mode/

 

Regards.

BH
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‎05-21-2018 09:24 AM - edited ‎05-21-2018 09:24 AM

HP Recommended

My settings were already matching the 2 settings mentioned in the article and yet power never shuts down on the USB ports during sleep. 

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‎05-21-2018 10:45 AM - edited ‎05-21-2018 10:52 AM

HP Recommended

Just an observation, but HP's web site has posted a warning about a possiable flaw in the USB drivers after installing the latest win0 update. This could be where you need to focus your attention.

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‎05-21-2018 11:16 AM

HP Recommended

I found an HP statement regarding USB ports not working after a win upgrade but my ports work fine, they just won't power down as I need them to during sleep time. 

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