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HP Recommended

Please help me

1 REPLY 1
HP Recommended

Hi @Hassan7701 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Updating the BIOS (Basic Input/Output System) can be a crucial step in improving system stability, compatibility with hardware, or fixing bugs. However, BIOS updates can sometimes cause issues if not done properly. If you're encountering an error while trying to update your BIOS, here are a few common solutions to help you resolve the problem.

Steps to Update BIOS Properly:

1. Verify BIOS Version

Before attempting to update, make sure you are updating to the latest compatible BIOS version.

  • Check Current BIOS Version:
    1. Press Windows + R, type msinfo32, and hit Enter.
    2. Look for BIOS Version/Date in the System Information window. This will tell you the current version of your BIOS.

2. Download the Correct BIOS Update

Ensure you're downloading the correct BIOS update for your specific HP laptop or desktop model.

Visit the HP Support website:

  • Go to the HP Support website.
  • Enter your model number (for example, HP Pavilion, HP Envy, etc.).
  • Look for the BIOS update section and download the latest version compatible with your device.

Check Release Notes:

  • Carefully read the release notes for any specific instructions or prerequisites before updating the BIOS.

3. Create a Backup

Before proceeding, back up important data. While BIOS updates are generally safe, there is always a small risk of failure, so it's good to ensure your important files are backed up.

4. Prepare a BIOS Update USB Drive (If Necessary)

If you encounter an issue while updating through Windows, you might need to use a bootable USB drive.

Create a Bootable USB Drive:

  • Download the BIOS update file from HP's website.
  • Use a tool like Rufus or the HP USB Disk Storage Format Tool to create a bootable USB drive.
  • Place the BIOS update file on the USB drive.

Enter BIOS/UEFI Setup:

  • Shut down your laptop.
  • Power it back on and immediately press the Esc or F10 key to enter the BIOS setup.
  • In the BIOS menu, navigate to Tools and select HP BIOS Update from the options.
  • If you are using a bootable USB, select Update from USB.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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