Hp Pavilion 23-q128 Questions...

[CedricIzquierdo]

I will start right off the bat, i went to the HP driver pages for my HP Pavilion 23-q128 using Windows 10... but, they did not have any 2B42 BIOs update for the AIO Desktop.

I checked the AIO Spec on the homepage of the specific HP Device - it's shown that the device is indeed 2B42 BIOs, i can not download any other BIOs patches because it is not COMPATIBLE with such device. yet, there is no 2B42 BIOs update shown...

[itsmyname]

@CedricIzquierdo -- please tell us exactly what issue that you currently have, and tell us why you think that you "need" a BIOS Update to address the issue.

There are far too many threads on this discussion forum like "BIOS Update failed, and turned my computer into a brick". Do you really want to join that unfortunate group of computer-users?

[CedricIzquierdo]

The problem is that it keeps stuttering and then crashing on windows and it keeps being to slow making it hard to use.

I did read that BIOs speeds up and keeps the device more secured with the latest patch, oddly enough... i can not find it at all.

[itsmyname]

@CedricIzquierdo -- your systems could imply a failing disk-drive that takes seconds, inside of milliseconds, for some input/output operations, to give you the impression that  the computer is "stuttering".

Power-off the computet.

Power-on the computer, and keep tapping the ESC key (top-left of your keyboard),

until you see a manu. 

One of the choices on the menu should be to run the HP Hardware diagnostic.

Launch that diagnostic, and tell it to check the health of the disk-drive.

Report the results here.