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HP Recommended

I will start right off the bat, i went to the HP driver pages for my HP Pavilion 23-q128 using Windows 10... but, they did not have any 2B42 BIOs update for the AIO Desktop.

 

I checked the AIO Spec on the homepage of the specific HP Device - it's shown that the device is indeed 2B42 BIOs, i can not download any other BIOs patches because it is not COMPATIBLE with such device. yet, there is no 2B42 BIOs update shown...

 

3 REPLIES 3
HP Recommended

@CedricIzquierdo -- please tell us exactly what issue that you currently have, and tell us why you think that you "need" a BIOS Update to address the issue.

 

There are far too many threads on this discussion forum like "BIOS Update failed, and turned my computer into a brick". Do you really want to join that unfortunate group of computer-users?

 

HP Recommended

The problem is that it keeps stuttering and then crashing on windows and it keeps being to slow making it hard to use.

 

I did read that BIOs speeds up and keeps the device more secured with the latest patch, oddly enough... i can not find it at all.

HP Recommended

@CedricIzquierdo -- your systems could imply a failing disk-drive that takes seconds, inside of milliseconds, for some input/output operations, to give you the impression that  the computer is "stuttering".

 

Power-off the computet.

Power-on the computer, and keep tapping the ESC key (top-left of your keyboard),

until you see a manu. 

One of the choices on the menu should be to run the HP Hardware diagnostic.

Launch that diagnostic, and tell it to check the health of the disk-drive.

Report the results here.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.