Hyy.... I am using window 11 now it automatically convert into window 10 and not working properly.

[Kriti10]

I am using window 11 for more than a year, nowadays it automatically convert to windows 10 and after some hours it automatically again convert to window 11. But yesterday it again convert to window 10 but this time it is not converting to windows 11 and is not working properly. Please help. 

[Alden4]

Hi @Kriti10,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support 

[Alden4]

Hi @Kriti10,

We have not heard from you in a while, this post is with reference to the thread you had created on HP Support Community.

I would like to know if the query that you had with your HP product was answered.  

If you have any other queries, feel free to reply to us and we will be more than happy to help you.

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support