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02-03-2025 02:18 AM
Hi @continentalcama,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I understand you're experiencing an issue with one of the applications or drivers causing an issue on your PC.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- Error messages (if any) on the unit.
- When was the last time it was working fine?
- Were there any changes made to your PC recently?
Take care and have a good day. <br />Irfan_06 – Moderator.
HP Support
Irfan_06-Moderator
I am an HP Employee