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HP Recommended

I have entered serial number and product number 3 times it says it is incorrect. The computer will not come on at all. I need help. Can someone please 

1 REPLY 1
HP Recommended

@symbas7827 

You've given us no detailed information to work with. 

 

At least provide the model number and the OS version it is running.

 

I don't understand the comments about entering serial and model numbers -- those are not used to login.  So, what are you trying to do that requires that information?



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