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symbas7827
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Message 1 of 2
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I can get my computer to come on

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I have entered serial number and product number 3 times it says it is incorrect. The computer will not come on at all. I need help. Can someone please 

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WAWood
Level 16
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Message 2 of 2
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@symbas7827 

You've given us no detailed information to work with. 

 

At least provide the model number and the OS version it is running.

 

I don't understand the comments about entering serial and model numbers -- those are not used to login.  So, what are you trying to do that requires that information?

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***Please mark Accept As Solution if my post solved your problem***

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