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funny35
Level 2
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I get a message saying you have pending updates for Hp Support Assistant over and over again

HP Recommended
HP Pavilion 500 PC Series
Microsoft Windows 10 (64-bit)

HI a little while back I upgraded to Windows 10 Anniversary update things went fine for me I did keep hp Support Assisant on my desktop computer during the Windows 10 Anniversary update process.  I finally decided one day to check hp Support Assisant to make sure that I had the lastestet version.  So I went into Hp Support Assisant and clicked on about and clicked on the button check for lastest version then a window came up saying that I had pending updates for Hp Support Assisant would I like to apply them Yes or No.  I pushed on the yes button.  After the updates download and install and hp support assisant shuts down and the tempary files are deled then hp support Assisant will restart and go back to the start page.  Everything appears to be working fine downloading with Green circles and white check marks with the above catagories.  

 

I guesss the reason I am asking for help is because for days and days now when I go to about in hp support assisant and click on check for lastest version I keep getting this message You have pending updates for hp support Assisant would you like to apply them Yes or No.  I would like to now how many pending updates will I have to apply for hp support Assisant before I see no updates are available for hp support Assisant.

 

here is some information that might be helpful below:

 

Hp Supportt Assisant program file version: 16.101.7752

How can make sure I have the lastest version of Support Assisant on my desktop computer.

Hp Support Assisant: 8.3.34.7

Patch: 8.3.34.7

FrameWork: 12.5.32.37

Configuration Files:  8.0.6294.2155

 

I would also like to now is their an easyier way that I could apply all the pending updates for hp support Assisant for Windows 10 home Edition 64 bit operating system.

 

Thanks for your time and your help.

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Riddle_Decipher
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@funny35,

 

I'm glad I could be of assistance,

 

To help others looking for the same solution, please click on the "Accepted as Solution" tab.

Thank you for your time and have a good day!

Regards,

Riddle_Decipher
I am an HP Employee

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5 REPLIES 5
Riddle_Decipher
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@funny35,

 

The Riddle_Decipher is at your service!

 

As I understand the pending updates on the HP Support Assistant continues to stay even after it's updated and here's what you need to do: Click here to download a new version of the HP Support Assistance after you uninstall the current version of HPSA, restart the computer and then install the new version.

 

Keep me posted!

Regards,

Riddle_Decipher
I am an HP Employee

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funny35
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HI hp support just wanted to let you now that the other day when I went into hp support assisant and clicked on about and clicked on the check for lastest version I got a pop message saying that hp support assisant was finally up to date to the following version.  8.3.34.7  

 

is this the lasted version of hp support Assisant.

 

thanks hp support.

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Riddle_Decipher
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@funny35,

 

Thank you for replying!

 

To answer your question, Yes that is indeed the latest version of the HP Support Assistance!

If you still have any queries related to the same issue, please click here for details about Using HP Support Assistant (Windows 10, 8, 7)

 

Keep me posted!

Regards,

Riddle_Decipher
I am an HP Employee

Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
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@funny35,

 

I'm glad I could be of assistance,

 

To help others looking for the same solution, please click on the "Accepted as Solution" tab.

Thank you for your time and have a good day!

Regards,

Riddle_Decipher
I am an HP Employee

View solution in original post

Sidharth-A
Level 4
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hi , 

 

 

Recently it is suggested to update the drivers using softpaq which will fetch you the latest driver as per your OS

 

https://ftp.hp.com/pub/caps-softpaq/HP_SDM_Setup.exe

 

 

Thanks 

 

I am an HP Employee

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