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- I get error message: youcam6_webcam_camera_video_exe

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04-11-2020 10:57 AM
When I boot up I get the message: youcam6_webcam_camera_video_exe
I get this message every time I boot up. I am concerned that I won't be able to use my camera for an online doctors appointment. I hope someone can help me.
04-15-2020 02:06 PM
@girlwithquestio Welcome to HP Community!
I understand that you are getting error youcam6_webcam_camera_video_exe message.
Do not worry. I will try to fix the issue.
you can find a most recent version of webcam here
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71830.exe
I hope this will fix your problem
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
04-15-2020 04:34 PM
I understand your concerns.
I would suggest you perform the system reset and check.
Have a nice day!!