• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I purchased my first hp laptop! First, there's not enough memory on my Victus "gaming" laptop to install more than 1 game at a time. Everything needs to be stored in windows C. Well, I all of a sudden have low memory, to the point where I can't even install 1 game. Come to find hp one agent! Taking up 4,392 MB installed 7x! I can't uninstall due to an error message. I've also read it's almost impossible to get rid of, it plagues most hp laptop users! How do I uninstall the thousands of MB not needed for the program? Also, if all my photos are stored in the cloud, why do they take 485 MB in drive C? Why can't I delete EA App? It takes 518 MB, I don't know where I use it.  I have 20 Microsoft Visual C++ taking up space, why 20? Please help my storage emergency. I can remove the photos obviously but why offer cloud if it compromises storage anyway?

2 REPLIES 2
HP Recommended

Please post the model number of the PC.  If this is new, then you should not be running low on space already.

Most new PC's have ample drive space, so there has to be another situation in this story.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
HP Recommended

If the computer is new and there is not much data (or backup your data first), do what I do with ALL computers, I blow away EVERYTHING that comes from the factory.

 

Most computers, especially home model bought at retail, come with so much pre installed CRAPWARE.  Plus, one can never be sure what 'monitoring/spyware' software can be installed.

 

So, I ALWAYS have bootable USB keys with Windows latest version and then I partition the drive the way I want.  It always runs much faster and takes LESS time than trying to remove all the crapware.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.