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‎01-02-2023 10:52 AM

HP Recommended
Product: OMEN by HP - 17-an107na
Operating System: Microsoft Windows 10 (64-bit)

My remaining devices that require drivers that are unknown on my device, Here the info that I have:

 

Unknown Device 1
Microsoft ACPI-Compliant System
ACPI\INT3400\2&DABA3FF&0

 

Unknown Device 2
on PCI Express Root Complex
Device ACPI\HPIC0003\3&11583659&0

 

WinTV
Port_#0002.Hub_#0001
Device USB\VID_2040&PID_E502\E502-00-00AA04AD

 

Category:
3 REPLIES 3

‎01-02-2023 11:23 AM

HP Recommended

Hi:

 

You need this driver for the 1st device:

 

Intel Dynamic Platform and Thermal Framework Driver

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe

 

You need this driver for the 2nd device:

 

HP Application Enabling Software Driver

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142171.exe

 

You will have to find the driver for the 3rd device from the hardware manufacturer's website.

 

The WinTV device was not included with your notebook.

 

I have downloaded drivers from this site in the past and they appear to have the driver for that WinTV Hardware ID:

 

1st one on the list.

 

Drivers by Hauppauge HD-PVR2 (Model 145210) USB\VID_2040&PID_E502) equipment (driverscloud.com)

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‎01-02-2023 11:41 AM

HP Recommended

the 1st one worked fine

 

2nd one said "an error occurred during softpaq update process (2)"

not sure what this means? any ideas

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‎01-02-2023 11:59 AM

HP Recommended

Unfortunately, I don't know why that driver is having a problem, but you can also download the driver for the ACPI\HPIC0003 device from the Microsoft Update Catalog website as well.

 

2nd one on the list.

 

Microsoft Update Catalog

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