I'm having an issue with my DirectX 12 it is saying its disabled

[dreaa223]

my divers are also up to date and the graphic card supports directx12 as well, and also is directx12 unlimited and directx12 two different things? but if anyone has any ideas that'll help and would be greatly appreciated !

[Raj_05]

Hi @dreaa223,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're asking about DirectX 12 support on your HP All-In-One PC 24. DirectX 12 is a collection of APIs (Application Programming Interfaces) designed by Microsoft for handling tasks related to multimedia, especially gaming and video, on Microsoft platforms like Windows.

To address your questions:

• DirectX 12 Support: Your PC's graphics card supports DirectX 12, which means it can take advantage of the latest features and optimizations provided by DirectX 12 for enhanced performance in games and multimedia applications.
• DirectX 12 Unlimited vs DirectX 12: DirectX 12 itself doesn't have versions like "Unlimited" or "Two". It's a single API that evolves over time with updates and improvements. When people refer to DirectX 12, they usually mean the latest version available at that time, which is what your graphics card supports.
• Updating Drivers: It's good that your drivers are up to date, as this ensures compatibility with DirectX 12 and the stability of your system.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support

[dreaa223]

but my pc is still saying that directx 12 is disabled and i’m not understanding why 

[Raj_05]

Hi @dreaa223,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support