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Locked

‎04-07-2022 04:39 PM

HP Recommended
Operating System: Microsoft Windows 11

My husband passed away last week and I do not know the password to his computer. I have tried deleting the files on it but it is still asking for a password. How do I restore the computer to factory settings so I can get in without a password? 

Category:
1 REPLY 1

‎04-07-2022 06:30 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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