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mattblackdiy
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I recently downloaded 10bit's Malware Fighter free edition but virus protection is set to 'off'.

HP Recommended
Microsoft Windows 8.1 (64-bit)

Action center says my virus protection applications (Windows Defender and Malware Fighter) are off and cannot be switched on. Is this normal?

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mattblackdiy
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@old_geekster wrote:

Matt, welcome to the forum.

 

This is normal for Windows Defender when another antivirus is installed.  It is automatically disabled.  You will have to contact Malware Fighter's Tech Support for help on why their program is not working properly.  They are the experts on their product.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


Thanks for the reply. I sent them a screenshot of the 'action center- installed anti virus applications' so with any luck they will have a solution to the problem. I do get pop-ups telling me that 'harmful cookies have been removed' but I'm not sure if that has anything to do with the 'virus protection' element of the package or is just a separate  'malware detection/removal' function.

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old_geekster
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Matt, welcome to the forum.

 

This is normal for Windows Defender when another antivirus is installed.  It is automatically disabled.  You will have to contact Malware Fighter's Tech Support for help on why their program is not working properly.  They are the experts on their product.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
mattblackdiy
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@old_geekster wrote:

Matt, welcome to the forum.

 

This is normal for Windows Defender when another antivirus is installed.  It is automatically disabled.  You will have to contact Malware Fighter's Tech Support for help on why their program is not working properly.  They are the experts on their product.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


Thanks for the reply. I sent them a screenshot of the 'action center- installed anti virus applications' so with any luck they will have a solution to the problem. I do get pop-ups telling me that 'harmful cookies have been removed' but I'm not sure if that has anything to do with the 'virus protection' element of the package or is just a separate  'malware detection/removal' function.

View solution in original post

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mattblackdiy
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It turns out that Malware Fighter in not an anti virus product so I've downloaded Panda AV to run alongside it. I've no idea if this will work but so far they don't seem to be in conflict.

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old_geekster
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Thank you for the follow-up.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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