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codger19
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I repeatedly get a popup telling me to "wait until the current program is finished uninstalling..."

HP Recommended
Microsoft Windows 7 (64-bit)

Trying to uninstall MS Office Professional Plus 2010. Keep getting popup "..please wait until the current program...". Tried repeatedly over several days and cannot uninstall this program in "Computer/Uninstall programs/Uninstall". Tried HP online suggestion to delete program key codes from "regedit". I deleted 5 keys there that mentioned this program in the description. Still cannot uninstall this program. This program is 32-bit. I am trying to install a new 64-bit version of the same software but get an error message that I cannot install the new until the old 32-bit is uninstalled. Previously was able to uninstall this program and 2 related (Click-to-run and MS..2014). Found I needed it for MS Word-oops. Was able to restore to a time before this uninstall and get the programs back. Then able to uninstall the Click-to-run and 2014 version again, but not the 2010.

Error message when I try to open MS Word related to "cannot find the license". This program was, I think, originally downloaded through my employer, a special discount offer for employees, and licensed through my employer. I purchased the new program because I was unable to get the old 32-bit to work for MS Word after the restore process.

4 REPLIES 4
Lil_Boy_Blue
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HP Recommended

Hi

Maybe Ccleaner can help.

 

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krzemien
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Message 3 of 5
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HP Recommended

Or Advanced Uninstaller or similar.

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codger19
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Thanks, but no change after using CC Cleaner.

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Lil_Boy_Blue
Level 12
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HP Recommended

Hi

That was with the Registry Ccleaner I assume, which will look for orphaned entries etc.

Then try the uninstaller.

 

A clean install seems to be the answer, but a really bad answer.

 

 

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