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HP Recommended
HP desktop
Microsoft Windows 10 (32-bit)

I have been trying to copy a cd from a Dell cd drive to the hard drive on the computer.  I can't seem to make it happen.

1 REPLY 1
HP Recommended

Hello

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

can you try to explain a little more, what you are trying to do, how you go about it?

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