• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Omen Obelisk 875
Microsoft Windows 10 (64-bit)

I just put in a new hard drive yesterday.  Today I went to HP's site through my dashboard online  to download the HP Assistant and as the files are installing my AVG is popping up numerous files saying infected file move to quarantine.

 

Here are the messages and files:

IDP.ALEXA.53    Infected File: tmp8785.tmp.ps1    C:\Users\Hoyns\AppData\

IDP.ALEXA.53    Infected File:  tmp5A7C.tmp.ps1   C:\Users\HoynsAppData\

IDP.ALEXA.53    Infected File:  tmp29B6.tmp.ps1   C:\Users\HoynsAppData\

IDP.ALEXA.53    Infected File:  tmpDE06.tmp.ps1   C:\Users\HoynsAppData\

 

This is a fresh hard drive, I haven't downloaded much on it at this point except World of Warcraft through my battle net on my desktop.  Is this a false positive?  Does HP have a virus issue with their software from their site?  Anyone know?

1 REPLY 1
HP Recommended

@CatH56 

IS it AVG antivirus reporting this?  There are complaints on the Internet about AVG having really old AV database, from 2017, and thus reporting this as a false positive.

 

But then, others are reporting this as true ransomware that was coupled with installing lots of different software, including games.

 

It did not come with the HP stuff -- if was there already and AVG simply found it, or claimed to.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.