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Honor Student
Posts: 2
Member Since: ‎12-07-2017
Message 1 of 3 (1,479 Views)

INTELPTTEKRecertification.exe in Event Log

Every start of windows the following error is in the event viewer:

 

Name der fehlerhaften Anwendung: IntelPTTEKRecertification.exe, Version: 1.45.447.1, Zeitstempel: 0x58b05d51
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.16299.64, Zeitstempel: 0x493793ea
Ausnahmecode: 0xc0000374
Fehleroffset: 0x00000000000f87bb
ID des fehlerhaften Prozesses: 0x2158
Startzeit der fehlerhaften Anwendung: 0x01d369f30499b15e
Pfad der fehlerhaften Anwendung: C:\Program Files\Intel\iCLS Client\IntelPTTEKRecertification.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: 803fdb8c-a140-4000-a532-29ba7b31824f
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

 

Have tips?

 

No others problem with the PC.

 

Thank you in advance.

 

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HP Support Agent
Posts: 10,842
Member Since: ‎07-19-2016
Message 2 of 3 (1,431 Views)

Re: INTELPTTEKRecertification.exe in Event Log

Hi @CRL_2,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is core dumping.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • What is the exact model of your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Honor Student
Posts: 2
Member Since: ‎12-07-2017
Message 3 of 3 (1,423 Views)

Re: INTELPTTEKRecertification.exe in Event Log

- Every work fine - It is only in the event log

- Prodesk 400 G3 MT

- Win 10 Pro 64 Bit german

 

I think, it is the SP82436 - Intel Management Engine Driver

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation