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INTELPTTEKRecertification.exe in Event Log

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Every start of windows the following error is in the event viewer:


Name der fehlerhaften Anwendung: IntelPTTEKRecertification.exe, Version: 1.45.447.1, Zeitstempel: 0x58b05d51
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.16299.64, Zeitstempel: 0x493793ea
Ausnahmecode: 0xc0000374
Fehleroffset: 0x00000000000f87bb
ID des fehlerhaften Prozesses: 0x2158
Startzeit der fehlerhaften Anwendung: 0x01d369f30499b15e
Pfad der fehlerhaften Anwendung: C:\Program Files\Intel\iCLS Client\IntelPTTEKRecertification.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: 803fdb8c-a140-4000-a532-29ba7b31824f
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:


Have tips?


No others problem with the PC.


Thank you in advance.


HP Support Agent
HP Support Agent
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Hi @CRL_2,


Welcome to the HP Forums!


Thank you for posting your query on this forum, it's a great place to find answers.


I reviewed your post and I understand that the computer is core dumping.


Don’t worry, I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • What is the exact model of your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!


Take care.



I am an HP Employee

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- Every work fine - It is only in the event log

- Prodesk 400 G3 MT

- Win 10 Pro 64 Bit german


I think, it is the SP82436 - Intel Management Engine Driver

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