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‎06-09-2024 01:38 PM

HP Recommended
Product: HP All-in-One PC 22-dd2000i (5A955AV)

I am setting this up for the first time and the username that comes up is "defaultuser0". There is a password box, but I have no idea what the password is supposed to be. When I hit "next" is says to insert a flash drive with the new password set up information on it, but I have no such flash drive. How do I set up my own user name and password or do I just package this up and send it back? Thanks.

Category:
1 REPLY 1

‎06-12-2024 10:20 AM

HP Recommended

Hi @fredbrown1,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with setting up your all in once PC.

 

Kindly refer to the steps on this video link on how to set it up and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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