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06-19-2019 12:30 PM
Win10 pro 64 1809 build 17763.503
KB5403327 won't install.
Every day the PC settings downloads and tries to install this update and fails each time requiring a reboot..
Otherwise the desktop works fine' but it's getting tiresome.
06-21-2019 10:29 AM
Check this (Link) for known problems with this update.
I would try the update with only a wired (keyboard and mouse) and monitor connected to the PC.
There was a black screen problem immediately after the update. A system restart usually fixed the issue.
This update does not seem to like some hardware or hardware drivers installed on your PC.
Could be corrupted system files. Run a system file check to verify OS integrity.
06-21-2019 02:54 PM
I did the DISM and SFC a few times before.
It showed some errors that it said were corrected.
I tried updating again and it kept failing each time.
I keep checking the HP support site and don't see any driver updates.
Maybe there some I could update manually if I knew whatt they were.
06-21-2019 03:21 PM - edited 06-21-2019 03:22 PM
I don't what else to tell you.
This W10 update does not like something about your current OS configuration.
Try a clean W10 1903 installation (Link) on a different storage device.
Or try a clean W10 install of previous W10 versions on a different storage device using Heidoc (Link) to get the W10 installation media.
06-21-2019 07:55 PM
I actually bought 2 of these PCs about 6 mos ago from HP.
I thought they would be interested in helping me them maintaining them.
I use the HP support assistant to look for any updates.
Except for normal maintenance, I didn't think I would have to go through what you suggested.
In addition, Microsoft support is an oxymoron. Every reply is just a scripted response.
Since I bought them through Costco, I might give them a call to see what they can do.
Fortunately there's this forum where experts such as yourself are contributing more that the manufacturers do, and I thank you again.
06-21-2019 09:04 PM
Have you tried the Microsoft Win Updater
HP Envy 8 5010 Tablet
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