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‎09-28-2021 12:00 PM

HP Recommended
Product: Example: Pavilion dv6
Operating System: Microsoft Windows 10 (32-bit)

Key board is not working

Category:
2 REPLIES 2

‎10-01-2021 12:22 PM

HP Recommended

@Nandkumar0405

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that your HP notebook keyboard is not working correctly.to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • What are the troubleshooting steps you have tried so far?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎10-01-2021 08:41 PM

HP Recommended

@Nandkumar0405 -- if it is a USB keyboard, does it work when you connect it to a different USB port on your computer? Does it work when you connect it to a different computer?

 

Does it have lamps that light up when it is getting power? When CAPS LOCK is engaged? When NUM LOCK is active?

 

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