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DLTAFORCE
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Message 1 of 3
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Laptop keeps crashing itself every 5 seconds

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HP Redflyer

So my laptop showed a notification that my OneDrive wasn't responding then it froze blacked out and restarted. After that it loads up then closes out and reopens every 5 seconds and I can't access anything fast enough to try and stop it

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Lil_Boy_Blue
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Message 2 of 3
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Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

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Freya009
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Message 3 of 3
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HP Recommended

You need to remove the devices or apparels attached to your laptop.

Then hard press the power button for a long amount of time (atleast 20 seconds).

Then repeat the procedure two times.

Power on the laptop.

Press ESC every 2 seconds and then press F2

Then choose system tests and the option to do a check of your hardware.

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