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‎08-30-2018 01:12 AM

HP Recommended
Product: HP Envy 27-P014
Operating System: Microsoft Windows 10 (64-bit)

I was having monitor problems so had to do a Windows reset. Unfortunately it didn't solve my problem but now I am looking for the same diagnostic program that was on my computer before I did the reset. The old program had the HP logo on the taskbar, had messages and reminders as well as the Diagnostic programs and computer information.

 

The only one I could find to download now seems like a scaled down version. It says Version 1.1.0 from 2017? It is nothing like the one that was on there. Is there another version and where can I find it? 

 

Thanks,

LD

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-30-2018 06:50 AM

HP Recommended

Hi,

 

Here you can get the latest HP support assistant  Version 8.6.18.11

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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1 REPLY 1

‎08-30-2018 06:50 AM

HP Recommended

Hi,

 

Here you can get the latest HP support assistant  Version 8.6.18.11

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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