cancel
Showing results for 
Search instead for 
Did you mean: 
userld
Level 2
23 16 0 0
Message 1 of 2
327
Flag Post

Solved!

Latest Diagnostic App

HP Recommended
HP Envy 27-P014
Microsoft Windows 10 (64-bit)

I was having monitor problems so had to do a Windows reset. Unfortunately it didn't solve my problem but now I am looking for the same diagnostic program that was on my computer before I did the reset. The old program had the HP logo on the taskbar, had messages and reminders as well as the Diagnostic programs and computer information.

 

The only one I could find to download now seems like a scaled down version. It says Version 1.1.0 from 2017? It is nothing like the one that was on there. Is there another version and where can I find it? 

 

Thanks,

LD

1 ACCEPTED SOLUTION

Accepted Solutions
iomare
Level 15
Level 15
11,959 11,898 2,378 4,846
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Here you can get the latest HP support assistant  Version 8.6.18.11

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
iomare
Level 15
Level 15
11,959 11,898 2,378 4,846
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Here you can get the latest HP support assistant  Version 8.6.18.11

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation